1. Data Collection & Usage
1.1 Information We Collect
We may collect the following types of information:
a. Information You Provide
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order and transaction details
b. Social Login Information (Google & Facebook)
When you log in using Google or Facebook, we may collect:
- Your name
- Your email address
We do not access:
- Your passwords
- Your contacts
- Your private social data
1.2 How We Use Your Information
We use your information strictly for the following purposes:
- To create and manage your account
- To process and deliver orders
- To communicate with you (order updates, support, offers)
- To improve our website, services, and user experience
- To comply with legal obligations
1.3 Data Sharing and Disclosure
We do NOT sell, rent, or trade your personal data.
We may share your information only with:
- Trusted service providers (payment processors, delivery services, analytics tools)
- Legal authorities if required by law
All third parties are bound by strict confidentiality obligations.
1.4 Google & Facebook Data Protection Statement
Data obtained through Google and Facebook login is:
- Used only for authentication and account creation
- Limited to name and email address only
- Not sold, shared, or used for advertising without consent
- Stored securely and handled according to applicable data protection laws
Meli Skincare complies with the policies of Google APIs and Meta Platforms.
1.5 Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Personalize content
You can manage cookies through your browser settings.
1.6 Data Retention
We retain your personal data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
2. User Rights & Legal Information
2.1 Data Security
We implement appropriate measures to protect your data, including:
- Secure servers
- Encrypted transactions (SSL)
- Restricted access
However, no system is completely secure.
2.2 Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing
To exercise your rights:
2.3 Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
2.4 Changes to This Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
2.5 Contact Information
If you have any questions: